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Someone Who Knows Your HubSpot — And Is There When You Need Them.

You built a solid foundation. Now you need someone to keep it running, answer the questions that come up, and make sure things don't quietly break while you're focused on running your business.

That's what monthly support is for.

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Most small professional services firms don't need a full-time HubSpot person. They need a knowledgeable one — available on a predictable schedule, familiar with their setup, and ready to handle what comes up without a big production. Brightlark's monthly support retainer is built for exactly that.

What's Included Every Month

Most small professional services firms don't need a full-time HubSpot person. They need a knowledgeable one — available on a predictable schedule, familiar with their setup, and ready to handle what comes up without a big production. Brightlark's monthly support retainer is built for exactly that.

A set number of support hours.

Your retainer includes a defined block of hours each month — enough to handle what comes up without surprises on either side.

A dedicated monthly check-in.

A short call to review what's been done, flag anything on the horizon, and make sure the system is keeping pace with your business.

Break-fix support.

When something stops working — a workflow misfires, a pipeline stage gets misconfigured, an integration drops — we handle it quickly and cleanly.

Minor updates and improvements.

Properties that need adjusting, lists that need refreshing, reports that need updating. The small stuff that piles up when nobody owns it.

A consistent point of contact.

You work with one person who knows your portal. No re-explaining your business every time you need something.
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Who This Is For

Monthly support is the right fit if any of these sound familiar.

  • You completed an implementation and want someone to keep it healthy.

  • Your team uses HubSpot daily but nobody owns it internally.

  • Things keep quietly breaking and you find out too late.

  • You've had changes in your business — new hires, new services, new pipelines — and your HubSpot hasn't kept up.

  • You want a second set of eyes on the system without hiring someone full-time.

Pricing

Monthly support is a flat monthly retainer — no hourly billing, no surprise invoices.
 
Not sure which tier fits? The health check will tell us.

$1,000 Per Month

Up to five hours per month . Best for firms with a stable HubSpot setup that needs light, consistent maintenance.

$2,000 Per Month

Up to 10 hours. Best for firms with a more active setup, multiple users, or ongoing workflow and reporting needs.

What This Is Not

Monthly support is not a strategic growth engagement. If you're looking to build out new automations, connect multiple hubs, implement lead scoring, or use HubSpot as a growth engine, that's Tier 3 — Strategic Growth. We'll tell you clearly if you've outgrown this tier and what the next step looks like.

What Success Looks Like

  • Your HubSpot stays clean, current, and consistent with how your business operates.

  • Your team knows someone is watching it.

  • Small problems get handled before they become big ones.

  • When you have a question or need something changed, you get a response from someone who already knows your setup — not a stranger starting from scratch.

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Want to know if monthly support is right for you?

Start with the free health check. We'll look at where you are and tell you exactly what level of ongoing support makes sense.